How to Use ABCI

Customer Support

[Important] When an ABCI user becomes “Non Resident”

In the event that any change occurs to the contents of the Application Form as submitted, based on the provision of Article 6, the User Entity and the Supervisory User shall notify the Institute promptly of the details by means of the Notice of Change in User Registration Application. (Article 8 of ABCI Agreement)

Especially, when any ABCI user becomes “Non Resident”, he or she will be disqualified to use ABCI immediately.

Please act immediately to submit changes at ABCI User Portal bellow.

Customer Support Contacts

Application Reception

Inquires on ABCI security

Operation Support

When sending an email to, please include the following information:

Full Name: 
ABCI Account Name: 
ABCI Group Name: 
Registered email address: 
Inquiry: Please specify the problem symptom, when it happened (date/time), command history, output of the terminal.

ABCI User Guides

ABCI Application Procedure Guide

ABCI User’s Guide

ABCI Frequently Asked Questions(FAQ) regarding Application Procedure and ABCI Usage Fee

ABCI Operation Status, Problem Status, Maintenance Schedule and Past Down History