How to Use ABCI

Customer Support


<important> When a user’s affiliation changes

When the affiliation of an ABCI user changes, we request that the user promptly “Edit or Delete ABCI User” on the User Portal (Article 8 of the General Terms and Conditions). In particular, if a user becomes a “Non-resident” or any change in a user’s “Declaration for the Applicability of the Specific Categories”, the use of the ABCI must be immediately suspended, so please be careful not to omit the application.

Precautions at the end of ABCI Use

To user groups not using ABCI in FY2023

To ABCI Users who do NOT belong to a valid ABCI User Group

Customer Support Contacts

Application Reception

For those considering using ABCI

Inquires on ABCI security

Operation Support

When sending an email to, please include the following information:

Full Name:
ABCI Account Name:
ABCI Group Name:
Registered email address:
Inquiry: Please specify the problem symptom, when it happened (date/time), 
command history, output of the terminal.

ABCI Application for use

ABCI application for use can be made on the Web.

Please access the “ABCI User Portal” below to apply for use.

For details on how to apply for ABCI usage, please refer to the following:

Request a quotation

You can request a quotation, etc. from BOD CO.,LTD. as an authorized payment agency for AIST’s ABCI via the Web or by the email.

The documents that can be requested for issuance are as follows:
• Quotation • Invoice • Reissue invoice • Delivery note • Others

ABCI User Portal

ABCI users can setup and manage all ABCI usage settings by themselves via the Web.

You can apply for and manage the following by accessing the “ABCI User Portal” below.

ABCI user settings and references

For information on how to use the ABCI User Portal, please refer to the following:

Management of ABCI User Groups (requires Responsible Person or User Administrator privileges)

For information on how to use the ABCI User Portal, please refer to the following:

ABCI User Guide, etc.

ABCI Application Procedure Guide

ABCI User’s Guide

ABCI Frequently Asked Questions(FAQ) regarding Application Procedure and ABCI Usage Fee

ABCI Operation Status, Problem Status, Maintenance Schedule and Past Down History